Services

Our process begins with understanding; our team of network professionals meets with your organization to gain valuable perspective of both existing and future needs. This allows us to fully grasp where you are, where you are going and where you need to be. We then present you with a findings and recommendations document outlining the overall architected solution, including hardware and software configurations, and network diagrams. Because of our knowledge and experience this initial phase can be accomplished rather quickly, in 3 meetings or less.

Next we move into to implementation. We begin by purchasing the necessary hardware and software that will best accommodate the newly crafted solution. NCT can facilitate this process with our own in-house software and hardware sources or we can oversee and assist with the purchase from your own preferred vendors. After purchasing is complete, we then create an implementation schedule, which minimize your downtime. Once the actual implementation begins, our engineers work non-stop until the job is complete – working after hours if need be. Our commitment extends behind the build, as our team remains on-site days after the implementation to ensure that the transition is smooth, while also providing support and guidance to administrators and end users alike.

Outsourcing is ideal for organizations that lack the resources to support a full time staff of network professionals. Even larger companies often need supplemental from time to time. NCT’s experience depth and extensive knowledge base, allows us to provide exceptional support service for a fraction of the cost of a full time staff.

We partner with you to understand your needs and deliver services that exceed your every expectation. We also afford your company the flexibility to work under budget. From monthly service agreements to hourly on-call billing, we’re there to help with almost any need, including:

NCT’s certified technicians have literally been there, done that, supporting almost every desktop and notebook imaginable. From HP, Dell, Toshiba, Acer, IBM and more, our current installed customer support base numbers in the thousands. Problems can arise from any number of areas, but regardless of the issue we are there to solve it. It’s another example of our excellence in service and our commitment to finishing what we start.

Protecting your company’s technology is important, but protecting the data the technology stores is paramount. No one understands the intricacies of network security better than NCT. We analyze every point of entry to identify potential threats and ensure that your company’s data is never compromised. We specialize in:

Because technology evolves, so do we. Our services are constantly expanding to meet the on-going demands that the market creates. We consistently stay ahead of the curve in order to better serve your organization. But we also realize that often times it’s with the small to medium sized tasks that companies need the most assistance. Our capabilities include: