The NCT Guarantee |
Unlike other guarantees the Network Computing
Technologies Guarantee is real and specific. It takes the worry
out of your IT decisions – the technology risk becomes ours
instead of yours. |
| 100% Uptime Guarantee |
| If you experience unexpected downtime on any of your critical systems maintained by Network computing Technologies. We will credit your account for the entire month of your Small Business Computer Freedom Plan. |
| Full Credit For Failing To Reach Agreed Service Levels |
If we fail to meet the response times guaranteed
to our Small Business Computer Freedom Plan subscribers you won’t
pay to have the problem fixed – that’s right we’ll
fix it at our cost and credit your monthly subscription for the
amount of time that we spend fixing the problem. |
| Fixed Price Guarantee |
We offer fixed price quotations on our projects.
This means that projects are completed on budget, without any “surprises”
or hidden fees. You know exactly where you stand and the project
risk becomes ours, rather than yours. |
You
Will Only Need To Pay Once |
Have you ever paid an IT Support Company to
install a computer or a network, then paid them to repair it and
then paid them to repair it again? While our competitors’
profit 2 or even 3 times for projects that have gone wrong, we get
it right the first time. If we have to return to repair the problem
you don’t pay – we’ll fix it free no matter what
it takes. |
| All Hardware Or Software Purchases Are Guaranteed |
If we quote, procure and install hardware or
software for you, and it doesn’t do the job we said it would,
or if it ever goes down as a result of our error, oversight or fault,
we’ll fix it free of charge no matter what it takes. That
includes parts, labor, and anything else necessary. |
Our guarantee is especially important when
you realize that no other IT support company offers a guarantee
like this one. |
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| Copyright © 2008 Network Computing Technologies, Inc. |